Frequently Asked Questions
FAQ
Can I contact BPM Components?
Can I call BPM Components?
Can I order just one Item?
Do you have a retail shop?
Do you sell other rack items?
Can I contact BPM Components?
Yes, you can send BPM Components a message via the Contact Us page.
Can I call BPM Components?
Sorry we don’t provide phone support, but if you would like one of our team members to contact you please leave your phone number in your message at Contact Us.
Can I order just one Item?
As we try to give our customers the most competitive price we have set minimum volume orders.
Do you have a retail shop?
No, Sorry. We are an online store only.
Do you sell other rack items?
What we have listed is what we stock. Sorry we don’t sell pre assembled or flat pack racks.
Orders & Delivery
How do I know if my order has been processed?
How long will my order take?
How do I pay for my order?
How do I know if my order has been processed?
We will send you a email Payment Confirmation, please check you have entered the correct email address and spam folder in your inbox. If you still haven’t received confirmation, it’s likely we have not received your order. If you have been charged for your order, but have not received a confirmation email, please Contact Us.
How long will my order take?
Depending on your mailing address, generally 5-7 working days. Once order has been dispatched you will be provided a tracking number by the courier and you can follow your order via the courier’s website.
How do I pay for my order?
Secure payment options at checkout include Mastercard, Visa and Debit Cards. Alternatively you can pay using EFT please processed to check out for banking details. Please note EFT orders will not be processed until funds have been received.
